Candidates
of West African Examinations Council, WAEC, having academic
difficulties can now breath a sigh of relief as WAEC Nigeria has
commissioned a Customer Service Centre donated by Media Concepts
International Limited to attend to students complaints.
Speaking
at the commissioning of the CSC Thursday at WAEC National Office Yaba,
Lagos, the Head of Nigeria Office, Mr Charles Eguridu said: “ CSC was
built to provide a quick response to students and candidates of WAEC in
Nigeria having one form of challenge or the other.”
According
to him, the customer service will add values to the Nigerian Students
education, promising that such gesture will also be established in all
the WAEC zones in Nigeria.
He said that the centre which was computerized, will foster interaction between students and WAEC across the country.
The
donor, Managing Director, Media Concept International Limited, Mr
Agbeyo Tope said that the Customer Service Centre will help students
interact with WAEC promptly irrespective of their geographical location.
He said: “Our objective for constructing and furnishing this
centre is to help the Council achieve its overall customer relationship
management strategy which is in synch with WAEC’s strategic plan.
The
WAEC’s Customer Service Centre is part of our corporate social
responsibility geared towards promoting positive social and
infrastructural change among our esteemed clientele.”
Credit: Dayo Adesulu/Vanguard
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